In this program, you will learn the basic skills needed to identify and understand conflict and to successfully negotiate and resolve disputes that occur at the workplace. The "real world" focus is on practical ways to enable you to resolve day to day conflict and to be a more effective supervisor. Everyone will gain a better understanding of the dynamics of conflict and negotiation, and, how to manage yourself and others during tense moments. You will learn to shift the focus from conflict to finding solutions that work for all parties, and to reduce unproductive behavior, employee terminations, lawsuits and to facilitate successful conflict management with all the workplace stakeholders.

This presentation is open to all. Complimentary admission

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Meeting ID: 990 0423 9670

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  • Joshua Bienstock (Director of New York Institute of Technology School of Management)

    Joshua Bienstock

    Director of New York Institute of Technology School of Management

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