Queens Chamber of Commerce
75-20 Astoria Boulevard, Suite 140
Jackson Heights, New York
Queens Chamber of Commerce, Dispute Resolution Institute of New York
Seminar Objectives
• Identifying the types of Difficult people that Human Resource specialists encounter
• Managing those difficult people
• Managers/Supervisors
• Employees
• Day to day (supervising, prioritizing, etc.)
• Coaching
Potential Problems Resulting From a Failure to Properly Manage Difficult People
• Poor productivity
• Poor employee morale
• Anxiety
• Poor attendance and punctuality
• Arguments/disputes
• Violence
• You may get fired if there are too many unresolved problems
Open to ALL – Complimentary Admission, Breakfast and Parking
Space is limited, register today
Great Networking Opportunity for Small Business Owners
Presenter: Joshua E. Bienstock
In conjunction with NYIT Center for Human Resource Studies
and Dispute Resolution Institute of New York
Bulova Corporate Center – 75-20 Astoria Boulevard, Suite 140, Jackson Hgts.
Dispute Resolution Institute of New York