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Venue Location Queens Chamber of Commerce
75-20 Astoria Boulevard, Suite 140 Jackson Heights, New York
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Home In our multicultural business world, it is an imperative that professional be culturally aware. A failure to have basic cultural awareness skills can cause friction and hurt employee morale. Cultural awareness will be instrumental in managing and resolving conflict in the workplace and with customers, vendors and other businesses and can be the difference between success and failure. As our workforce becomes more and more culturally diverse, it is imperative to be culturally aware to promote a positive workplace environment. This program will provide the necessary skills to manage and resolve conflict from a cultural perspective so that you can thrive in our ever-increasing business world of diversity.
This event is open to the public
Complimentary Admission and parking
Light Breakfast will be served
DIRECTIONS
Speaker
Joshua E. Bienstock Dispute Resolution Institute of New York
Joshua E. Bienstock Dispute Resolution Institute of New York Joshua E. Bienstock has been a practicing employment and labor lawyer for 30 years, a mediator for over 10 years. His research focuses on conflict resolution in the world of higher education and how different cultures contrast in their approach to conflict resolution. For over a decade he has been an invited lecturer at Cornell University and the City University of New York (CUNY), addressing business, governmental and educational delegations from Vietnam, Korea, and China on the topics of conflict resolution and collective bargaining. He has been an invited international speaker, presenting a series of lectures in China related to conflict resolution, collective bargaining, negotiation, mediation, and arbitration to faculty, students and lawyers in seven universities and three law firms/non-governmental organizations in 2013 and in 2014. Recently, he was invited by CUNY to speak to a group of visiting civil servants from Jinlin, China. Bienstock is also certified by the New York State Office of Court Administration to provide Continuing Legal Education (CLE) courses to members of the New York State Bar. In the past he have conducted CLE courses on “Alternative Dispute Resolution for Lawyers” and “Negotiating Techniques and Strategies for Lawyers” and recently developed a CLE course on the topic of “Mediation Skills for Lawyers.” The author of a monthly article in the Queensboro News Magazine of the Queens Chamber of Commerce on topics related to labor and employment law and conflict resolution, Bienstock has published a series of articles on doing business with international business partners and effectively negotiating in a culturally diverse world. Articles cover China, South Korea, Jamaica, Germany, and the United Arab Emirates.
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