Topic: Managing Difficult Conversations and Difficult Personalities in the Workplace
Human Resource Specialists face the challenges of communicating with employees on many difficult issues including coaching discipline and termination. Communication is further challenged by the many difficult personalities we encounter in the workplace. This program will offer the nuts and bolts of effectively engaging and succeeding in managing those difficult communications and personalities. We will also focus on the ins and outs of effectively coaching a challenging employee.
Date of Presentation: July 15, 2022